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Enterprise-Grade Asset Management Security You Can Trust

Your asset data deserves protection that never takes a break. Asset Infinity safeguards your information using industry-leading security practices and Microsoft Azure Tier IV or III+ facilities compliant with SSAE-16, PCI DSS, and ISO 27001. Our dedicated Security Team operates 24/7 to monitor and respond to security events, helping ensure the confidentiality, integrity, and availability of your information.

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Comprehensive Asset Management Security at Every Layer of Your Operations

From physically secured data centers and protected networks to encryption, continuous monitoring, and disaster recovery, Asset Infinity applies multiple layers of protection across its infrastructure. Explore how our security controls work together to protect your asset data, maintain service availability, and support secure business operations.

Physical Security Details
Facilities Asset Infinity servers are hosted at Microsoft Azure Tier IV or III+, SSAE-16, PCI DSS, or ISO 27001 compliant facilities. Our co-location cage spaces are physically and logically separated from other data center customers. Data center facilities are powered by redundant power, each with UPS and backup generators.
On-site Security Our data center facilities feature a secured perimeter with multi-level security zones, 24/7 manned security, CCTV video surveillance, multifactor identification with biometric access control, physical locks, and security breach alarms.
Monitoring All Production Network systems, networked devices, and circuits are constantly monitored and logically administered by Asset Infinity staff. Physical security, power, and internet connectivity beyond co-location cage doors or Azure services are monitored by the facilities providers.
Location Asset Infinity asset management software leverages data centers in Europe.
Network Security Details
Dedicated Security Team Our globally distributed Security Team is on call 24/7 to respond to security alerts and events.
Protection Our network is protected by redundant firewalls, best-in-class router technology, secure HTTPS transport over public networks, regular audits, and network Intrusion Detection and/or Prevention technologies (IDS/IPS) which monitor and/or block malicious traffic and network attacks.
Architecture Our network security architecture consists of multiple security zones. More sensitive systems, like database servers, are protected in our most trusted zones. Other systems are housed in zones commensurate with their sensitivity, depending on function, information classification, and risk. Depending on the zone, additional security monitoring and access controls will apply. DMZs are utilized between the Internet, and internally between the different zones of trust.
Network Vulnerability Scanning Network security scanning gives us deep insight for quick identification of out-of-compliance or potentially vulnerable systems.
Third-Party Penetration Tests In addition to our extensive internal scanning and testing program, each year Asset Infinity employs third-party security experts to perform a broad penetration test across the Asset Infinity Production Network.
Security Incident Event Management (SIEM) Our Security Incident Event Management (SIEM) system gathers extensive logs from important network devices and host systems. The SIEM alerts on triggers which notify the Security team based on correlated events for investigation and response.
Intrusion Detection and Prevention Major application data flow ingress and egress points are monitored with Intrusion Detection Systems (IDS) or Intrusion Prevention Systems (IPS). The systems are configured to generate alerts when incidents and values exceed predetermined thresholds and uses regularly updated signatures based on new threats. This includes 24/7 system monitoring.
DDoS Mitigation In addition to our own capabilities and tools, we contract with on-demand DDoS scrubbing providers to mitigate Distributed Denial of Service (DDoS) attacks.
Logical Access Access to the Asset Infinity Production Network is restricted by an explicit need-to-know basis, utilizes least privilege, is frequently audited and monitored, and is controlled by our Operations Team. Employees accessing the Asset Infinity Production Network are required to use multiple factors of authentication.
Security Incident Response In case of a system alert, events are escalated to our 24/7 teams providing Operations, Network Engineering, and Security coverage. Employees are trained on security incident response processes, including communication channels and escalation paths.
Encryption Details
Encryption in Transit Communications between you and Asset Infinity servers are encrypted via industry best-practices HTTPS and Transport Layer Security (TLS) over public networks. TLS is also supported for encryption of emails.
Encryption at Rest All customers of Asset Infinity benefit from the protections of encryption at rest for offsite storage of attachments and full daily backups. Should customers desire to have their primary and secondary DR data-stores encrypted at rest, this is available for purchase at an additional cost. You may contact support for more details.
Availability & Continuity Details
Uptime Asset Infinity guarantees a 99.9% uptime.
Redundancy Asset Infinity employs service clustering and network redundancies to eliminate single points of failure. Our strict backup regime ensures Service Data is actively replicated across primary and secondary DR systems and facilities. Our co-location databases are stored on efficient Flash Memory devices with multiple servers per database cluster.
Disaster Recovery Our Disaster Recovery (DR) program ensures that our services remain available or are easily recoverable in the case of a disaster. This is accomplished through building a robust technical environment, creating Disaster Recovery plans, and testing.
Enhanced Disaster Recovery With Enhanced Disaster Recovery, the entire operating environment, including Service Data, is replicated in a secondary site to support service resumption should the primary site become fully unavailable.

Manage Every Asset with Confidence. Protect Every Record by Design

See how Asset Infinity combines enterprise-grade security, Microsoft Azure infrastructure, advanced access controls, and 24/7 security monitoring to protect your asset data while keeping your operations connected and productive.

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FAQs

How does Asset Infinity protect my asset management data?

Asset Infinity protects customer information through multiple security layers, including secure Microsoft Azure hosting, HTTPS and TLS encryption, redundant firewalls, network segmentation, intrusion detection and prevention systems, vulnerability scanning, and tightly controlled logical access. These measures help maintain the confidentiality, integrity, and availability of your asset data.

Which security standards and certifications does Asset Infinity support?

Asset Infinity uses Microsoft Azure Tier IV or III+ facilities that comply with recognized standards, including SSAE-16, PCI DSS, and ISO 27001. Its security framework also supports enterprise data protection, privacy, monitoring, and risk management requirements, helping organizations manage assets with greater confidence.

Is data encrypted when using Asset Infinity?

Yes. Communications between users and Asset Infinity servers are protected using HTTPS and Transport Layer Security, or TLS, across public networks. Encryption at rest protects off-site attachments and full daily backups, while additional encryption options are available for primary and secondary disaster recovery data stores.

How does Asset Infinity monitor and respond to security threats?

Asset Infinity’s dedicated Security Team operates 24/7 to monitor systems and respond to alerts or suspicious activity. SIEM technology, network vulnerability scanning, IDS and IPS controls, audit logs, and defined incident escalation processes help the team identify, investigate, and respond to potential security events.

How does Asset Infinity ensure availability and disaster recovery?

Asset Infinity guarantees 99.9% uptime and uses service clustering, network redundancy, regular backups, and replicated primary and secondary disaster recovery systems to reduce single points of failure. Its disaster recovery program is designed and tested to restore service and protect business continuity if the primary environment becomes unavailable.

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