Simple Pricing. Powerful Features.

Question 1

How do you count assets and unique items?

Answer

Each active asset is counted separately. For example, if you have 10 laptops which have to be tracked uniquely, these will be counted as 10 separate assets. Discarded and deleted assets are not included in the active asset count.
For items, if you have 20 cables at different locations, they will be counted as 1 item only.

Question 2

How many users are included?

Answer

Asset Infinity's Asset Management software module has no limit on users, administrators or external users. You can add as many users as needed. The only restriction is on the number of assets and unique items being tracked.

Question 3

What payment methods are accepted?

Answer

We accept all payment methods. We use Stripe as our payment gateway which accepts most of the credit cards. You can also request an invoice for a bank transfer or wire transfer.

Question 4

Can I increase the asset limit any time?

Answer

Yes, you can increase or decrease the asset limit any time. We will simply pro-rate the charges based on the time left in your subscription period. The next subscription charge will be based on the revised limit.

Question 5

Any limitations on storage or any hidden charges?

Answer

There are no limitations on storage. You can upload as many files and images with your assets, as you need. There are no hidden charges. Everything is included in the subscription charges mentioned above.

Question 6

Do I need to purchase tags from Asset Infinity?

Answer

Asset Infinity works with all sort of tags and stickers. There are a variety of tags & stickers available in the market for different use cases. We do not sell tags but we will be happy to help you in pointing the best vendors in your region. Please reach out to us and we will help you in identifying the tags and stickers for your requirements.

Question 7

How do you count maintenance & helpdesk users?

Answer

Each active asset is counted separately. For example, if you have 10 laptops which have to be tracked uniquely, these will be counted as 10 separate assets. Discarded and deleted assets are not included in the active asset count.
For items, if you have 20 cables at different locations, they will be counted as 1 item only.

Question 8

Do I need asset management along with maintenance & helpdesk?

Answer

Asset Infinity's Asset Management module has no limit on users, administrators or external users. You can add as many users as needed. The only restriction is on the number of assets and unique items being tracked.

Question 9

Any limit on the number of work orders or tickets?

Answer

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Question 10

Can I increase the user limit any time?

Answer

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Question 11

Any limitations or any hidden charges?

Answer

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Question 12

Are Mobile and Web users charged separately?

Answer

Asset Infinity works with all sort of tags and stickers. There are a variety of tags & stickers available in the market for different use cases. We do not sell tags but we will be happy to help you in pointing the bet vendors in your region. Please reach out to us and we will help you in identifying the tags and stickers for your requirements.

Question 13

How do you count purchase users?

Answer

Each active asset is counted separately. For example, if you have 10 laptops which have to be tracked uniquely, these will be counted as 10 separate assets. Discarded and deleted assets are not included in the active asset count.
For items, if you have 20 cables at different locations, they will be counted as 1 item only.

Question 14

How many users can request for assets and items?

Answer

Asset Infinity's Asset Management module has no limit on users, administrators or external users. You can add as many users as needed. The only restriction is on the number of assets and unique items being tracked.

Question 15

Do I need asset management along with maintenance & helpdesk?

Answer

Asset Infinity's Asset Management module has no limit on users, administrators or external users. You can add as many users as needed. The only restriction is on the number of assets and unique items being tracked.

Question 16

Any limit on the number of purchase requests or orders?

Answer

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Question 17

Can I increase the user limit any time?

Answer

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua.

Question 18

Any limitations or any hidden charges?

Answer

Lorem ipsum dolor sit amet, consectetur adipiscing elit, sed do eiusmod tempor incididunt ut labore et dolore magna aliqua. Ut enim ad minim veniam, quis nostrud exercitation ullamco laboris nisi ut aliquip ex ea commodo consequat.

Simple Pricing. Powerful Features.

Plan breakdown

Standard

Enterprise

Features

Features

Support & Hosting Options

Got any questions? We have the answers.

Plan breakdown

Standard

Enterprise

Features

Features

Support & Hosting Options

Got any questions? We have the answers.

Plan breakdown

Standard

Enterprise

Features

Features

Support & Hosting Options

Got any questions? We have the answers.

Simplify assets & equipment tracking and maintenance with Asset Infinity