Asset Infinity does not only provide the best asset tracking software but also provides top quality service & support to our customers. Our clients can share their problems and we are available for them all-day all-time to resolve their issues.
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Knowledge Base has lots of issues and solutions mentioned that might include your problem as well.
Tailored guided training session videos for our clients. When you do not get your solution in the knowledge base then this step is taken.
When the problem is faced by multiple users on a big scale. We launch an update or patch that eliminates the problem.
Service level agreement & priority are followed for each enterprise ticket. The escalation is followed in case of any SLA commitment breaches or if the ticket consumes more time.
Apart from day to day assistance including resolving tickets and service requests. We do premium support activities as well such as configuration changes post implementation, re-training users, integration support, bulk import/export data, providing training on new features.
Asset tracking software tracks & monitors all the crucial assets & their performance. It helps in keeping track of assets & optimizes asset performance as well.
Track your inventories with accurate numbers and get notified whenever inventory goes below the defined level. Manage them efficiently with proper inventory management.
Asset verification is crucial for the asset auditing process. Moreover, the condition of each asset is also checked and tracked in the asset audit procedure.
Keep assets maintained & perform asset maintenance before breakdown occurs. With preventive maintenance, you can optimize asset performance as well.
Every incident is recorded, and the incident management team tries to resolve the incident quickly so that damage control can be done as quickly as possible.
Utility tracking can be helpful in minimizing utility bills. As utility tracking alert you on daily basis about utility consumption.
In a huge organization, item requisition is important because it decreases the chances of fraudulent activities and makes operations organized.
For asset maintenance, maintenance team needs spare parts & for this purchase order is created & order is received.
Keep track of assets, schedule maintenance, make changes in operation with your mobile when you are away from your office!
Asset Infinity is hosted on Microsoft Azure and has enterprise grade security built-in.
We understand the value of our clients, that is why we believe in going extra mile for customers and provide support 24*7.
Our software is developed in a way so that integration can be done easily. We know an organization uses several applications and data collected from these applications is used to increase efficiency.
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