Privacy Policy

Last updated November 2020

The product Asset Infinity, and all of its contents and services solely belongs to PcsInfinity. In the texts given below, the term ‘You’, ‘Client’ or ‘User’ all denotes the user or client who access the website (in any way) or uses the services of it in any level.

Asset Infinity respects your privacy and is committed to protect the information you provide us through this product. We collect information from user’s side such as Email addresses, analyse insights on user behaviour, and access information voluntarily provided by you.

Information that we collect and how we use it

The key purpose of gathering user information is to serve your needs promptly, respond to your queries immediately and improve our product for better customer satisfaction.

We totally understand the need for your data privacy and we do not rent, sell, share or distribute the gathered user information to third parties unless it is legally required or under the following circumstances:

We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, or as otherwise required by law.

If Asset Infinity is merged with or owned by some other company, user information will be shared and the privacy policy will be changed accordingly. In this case, users will be informed about the change prior to the exchange of information.

We provide the information to trusted partners who work on behalf of or with Asset Infinity under extremely strict confidentiality agreements.

We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims.

Intellectual Property Rights

The products, technology and services described in this site may be the subject of intellectual property rights reserved by Asset Infinity. Nothing contained herein shall be construed as conferring to you in any manner, whether by implication, estoppel or otherwise, any license, title or ownership of or to any intellectual property right of Asset Infinity.

Data Deletion

Last updated on: 2026

Deleting your Asset Infinity Field Account and Data

Asset Infinity Field is an asset management and maintenance software licensed to organisations. Accounts belong to the organisation that licenses it — users do not register for themselves, and their employer creates and removes their access.

If your organisation licenses Asset Infinity, ask your Asset Infinity administrator to remove your account. They can do this themselves, and it takes effect immediately: access is revoked, and the copy of your work held on your handset is destroyed the next time that device is reached.

If you cannot reach your administrator, or you want to ask us directly, contact us at privacy@assetinfinity.com with the email address you sign in with. We will verify the request with the organisation that owns the account before acting on it.

What is Deleted

Your user account, your sign-in credentials, your profile details, and the encrypted copy of site data held on any handset you have signed in to.

What is Retained, and Why

Maintenance records you created — work orders, readings, inspections, photographs and signatures — belong to the organisation that licenses the software, not to the individual who entered them. They are that organisation's operational and, in many industries, regulatory record, and they are retained for as long as the organisation's own retention policy requires. Your name may remain attached to work you performed, for the same reason.
To have that data deleted, the request has to come from the licensing organisation.

How Long it Takes

We action verified requests within 30 days and confirm by email when complete