ITAM is defined as “a set of practices that incorporates IT assets across the business units within an organization. It enjoins upon the financial, inventory, contractual and risk management responsibilities to manage the overall life cycle of IT assets, including strategic decision making.” ITAM covers all IT resources such as software, hardware, network services, etc. and forms the umbrella over SAM, SM and CAM.
Software Asset Management (SAM) is managing and optimizing on-premise software applications that were purchased or downloaded and installed on servers and clients. This makes Software Asset Management a subset of ITAM.
Let us look at the definitions describing ITAM and Software Asset Management.
- ITAM is defined as the methodology to provide accurate asset lifecycle costs and risks to maximize the business value with strategy, architecture, funding, contractual and sourcing decisions.
- Software Asset Management includes “all of the infrastructure and processes necessary for the effective management, control, and protection of the software assets within an organization throughout all stages of the lifecycle.”
ITAM can thus be seen as an overarching discipline, with subsets including SAM, Hardware Asset Management (HAM), and the platforms that are required to manage all these processes.
What is IT Asset Management?
ITAM includes financial, contractual, and risk management of all the IT assets present in an organization, both physical and digital. It is like an encompassing umbrella of all asset management, including hardware and software assets.
Software Asset Management is becoming a necessity due to its shift to software license management and audit potential. It is important to note that software cannot function without a physical asset. This concludes that ITAM has to be among the priorities within the business.
Processes That Fall Under ITAM Are:
A complete ITAM program consists of many processes. The International Association of Information Technology Asset Managers Inc (IAITAM) identifies the following as the key process areas that fall under ITAM:
- Acquisition Management
- Asset Identification
- Communication and Education
- Compliance Management
- Disposal Management
- Documentation Management
- Financial Management
- Legislation Management
- Policy Management
- Program Management
- Project Management
- Vendor Management
The Benefits of Effectively Managed IT Assets for an Organization Are:
- Assets visibility & control
- Improved asset utilization
- Audit requirement compliance
- Regulatory requirement compliance
- Reduced costs of software and hardware
- Support for changes and projects of the organization
- Alignment of asset costs to services
- Configuration data for service management
- Data source for accurate decisions
The goal of ITAM is to establish a centralized asset repository to account for the presence and purchase of an organization's hardware and software inventory.
Benefits of ITAM Include:
Owing to the various advantages of asset management systems for organizations, ITAM is assuming importance for business growth in many ways. Moreover, several potential issues can be detected and prevented using ITAM processes.
- Accountability for assets, services, and their costs
- Provision of road map to best practices
- Practical steps to comply with relevant compliance requirements
- Routine and accurate assessments of future asset needs to meet business and technology initiatives
- An improved position of strength for managing vendors and contracts
- Consistent and proactive software and license management
- Reduced support costs
- Ability to proactively manage service-level agreements (SLAs)
- Reduced security risk by highlighting vulnerabilities on unsupported software and non-compliant software instances
What is Software Asset Management?
The aim of Software Asset Management or SAM is to maximize the value and ROI of the software assets used in the business. One of its main processes is software license compliance to achieve organizational goals.
Software license compliance reduces the chances of legal and reputational risk by ensuring that the company has all appropriate licenses for each software package in its possession.
Beyond the software license compliance, Software Asset Management includes other processes like inventory, auditing, and redeployment of software assets.
Software inventory management helps in making informed decisions while purchasing additional software programs and applications. Internal software audits help to discover policy violations, risks to data security, and potential problems in workflows. The redeployment enables the organization to make continued use of ageing software that may be found to be valuable for the business.
Benefits of Software Asset Management
- Cost savings
Software Asset Management allows the organizations in securing their software environment, taking effective control over costs and delivering the information required to guide future investment decisions.
- Avoid fines and penalties
Gartner estimates that 68% of organizations receive at least one audit request each year. But with SAM, any license discrepancy or shortfall can be identified and addressed in advance, minimizing the legal and financial risk in the process.
- Strategic alignment
Software Asset Management allows an overall view of an organization's existing IT investments and how they are being used so that they can be aligned with the business strategic objectives. Therefore, software metering and usage data allows the responsible managers to forecast their future IT needs.
Rather than buying new software for employees with a moving position every time, SAM offers a cost-effective structure by which licenses can be re-purposed to ease the pressure on IT budgets i.e., their associated costs.
In this technology-driven era, adopting a manual approach to tracking software licensing is typically expensive, time-consuming, and prone to errors. Automating this process not only cuts administrative tasks by over 50% but also frees up resources to focus on high-value projects.
The other step besides software asset management is establishing a process with respect to the data available on software asset deployment, utilization, and other stages of the asset lifecycle. In the final analysis, continuous process improvement must be realized through monitoring and lifecycle assessment.
What Is the Difference Between SAM and ITAM?
However, Software Asset Management can get more exposure and emphasis as:
- Software audits are expensive, compelling business focus
- The software can get outdated, expensive and short-lived
Hardware occupies space, depreciates over time and use, and can raise issues when not in use. This can be a tricky situation to explain to a non-IT finance person about where the money was spent on physical servers in regard to client access licenses etc. With SAM, it becomes significantly easier to explain the business case.
To choose the best ITAM software, consider Asset Infinity, and make use of its free trial for 14-days. The cloud-based discovery and tracking solution provides visibility and viability for effective and successful IT assets and software management.