Customer stories

ManufacturingIndia

A manufacturer reduced spare parts stockouts with reorder points across its plants

How a multi-plant manufacturer in India centralized spare parts inventory and set reorder alerts in Asset Infinity to reduce stockouts.

The client

The client is a large manufacturing enterprise with multiple production units across India.

Production depends on spare parts, consumables, production materials and everyday supplies held in warehouses, stores and stock points at each unit. A missing part can stop a line while it is ordered.

The challenge

Replenishment depended on manual stock reviews, spreadsheets and follow-ups between store and purchase teams. Critical items were sometimes noticed only after stock had fallen too low.

  • Recurring shortages of spare parts, consumables and production materials.
  • Stock records kept in spreadsheets at each location.
  • No reorder controls, so planning was reactive.
  • Delays while store and purchase teams followed up with each other.

What they set up in Asset Infinity

The manufacturer centralized its inventory in Asset Infinity and set minimum stock levels and reorder alerts for critical items at every location.

One inventory across units

Spare parts, consumables, materials and supplies are tracked in one system, organized by warehouse, store and stock point. (Stores)

Minimum levels from consumption

Minimum stock levels and reorder points for critical items were set from what each location actually consumes. (Stores)

Reorder alerts

When an item reaches its minimum level, it appears on the reorder list and the teams responsible are notified. (Stores)

Purchasing from current stock

Purchase requests are raised from the reorder advice, with current stock in view, so purchasing does not wait for a follow-up. (Suppliers)

How it works day to day

Here is how parts and materials are kept in stock now.

  1. Storekeeper: records every movement. Parts and materials received and issued at each store are recorded in the system, so stock levels are current.
  2. Technician: draws parts for a job. Spare parts used in a repair are issued to the work order, which reduces stock at that store.
  3. System: flags the reorder level. When a critical item reaches its minimum level, it is added to the reorder list and the responsible teams are notified.
  4. Store manager: checks other locations. Before ordering, the manager can see stock of the same item at other warehouses and stock points.
  5. Purchasing: raises the request. A purchase request is raised from the reorder advice and moves through approval to a purchase order.
  6. Storekeeper: receives the delivery. The delivery is received against the purchase order and the stock level updates.

Before and after

BeforeWith Asset Infinity
Stock recordsSpreadsheets at each locationOne inventory across warehouses and stores
Finding low stockManual stock reviewsAlerts at defined minimum levels
Critical itemsNoticed only after stock fell too lowFlagged before they run out
ReplenishmentDelayed by follow-upsTeams notified when reorder levels are reached
PlanningReactiveBased on current stock across locations

How it rolled out

  1. Inventory centralized. Stock records for parts, consumables, materials and supplies were brought into one system from every location.
  2. Locations and levels set. Warehouses, stores and stock points were mapped, and minimum levels set for critical items.
  3. Teams trained. Inventory and purchasing teams were trained on reorder alerts and the replenishment workflow.

The results

  • Better availability of critical inventory through predefined minimum levels
  • Low stock is identified before items become unavailable
  • Faster replenishment, with teams notified when reorder levels are reached
  • Less dependence on manual stock reviews and spreadsheets
  • Better coordination between stores, operations and purchasing

Why it worked

Levels set from real use

Minimum levels followed each location’s consumption, so alerts came at the right time.

All locations in one place

Mapping every warehouse and stock point meant stock was counted where it actually sits.

Purchasing in the loop

Store and purchase teams see the same alerts, so replenishment starts without a chase.

Looking ahead

The manufacturer moved from finding shortages after the fact to managing replenishment ahead of time. Minimum levels and alerts tell teams when stock needs attention, at every location.

Current stock visibility now supports purchasing and planning decisions across the company, and store, operations and purchasing teams work from the same numbers.

See it with your own assets

A demo run on an example from your industry. Or start the trial and look around on your own.

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